Meet The Team

Our Expert Staff

Director

Elizabeth Gould

elizabeth@martinshifi.co.uk

Elizabeth's passion for her father's business began at a young age. Starting as a Saturday girl at just 12 years old, she eagerly fit 3-pin plugs to equipment, meticulously checked styli under the microscope, and boxed up equipment before heading off to support her favorite football team, Norwich City, at Carrow Road.

Today, as the leader of Martins Hi Fi, Elizabeth's vision has transformed the brand into a forward-thinking powerhouse. With a renovated shop floor and two redesigned demo rooms, she has put her stamp on the industry and paved the way for success. Elizabeth's dedication extends beyond her own business, as she also serves as a passionate promoter of Clarity, the Hi-Fi Trade Association, and continues to foster strong relationships with retailers and manufacturers alike."

 

General Manager

Marcus Harbord

marcus@martinshifi.co.uk

Marcus joined Martins Hi-Fi in 1987 and has experience in all aspects of the company business of Premium Hi-Fi, Home Cinema, and custom installation.

With his many years of experience, Marcus makes life easier for customers by providing first class project management and taking responsibility from the simple to the most complex projects.  Marcus has a passion for high-quality HiFi and being up to date with the latest Smart Home & Home Cinema Technology. 

He says, “I really enjoy talking to people about new advances and helping them to get the most from their systems”

Marcus is married with two children and enjoys Fine Art, DIY and playing Squash and is a keen NCFC fan.

Sales Consultant

Jack Capon

jack@martinshifi.co.uk

After 6 years in the industry Jack has decided up sticks from his home town of Reading to join Martins Hi-Fi in a refreshed pursuit of all things audio-visual. He can help with everything from two channel audio to Dolby Atmos AV.

His own personal Hi-Fi journey started with Cyrus Audio and gradually has developed to envelope the likes of KEF, Bowers and Wilkins, The Chord Company and Linn audio. He also has gained great experience working with Arcam AV receivers where Dirac Room Calibration has become part of his day to day.

Where critical listening takes up much of his time at work, recording and the experimentation of sound production takes precedent in his spare time. He also has his own recording studio where he likes to bridge the gap between listener and creator.

Sales Consultant

Sam Runham

sam@martinshifi.co.uk

Following a successful 5 years in Hi-Fi retail consultancy and a previous life in music and production, Sam continues his dedication to work and play in music as he joins the Martins team. Sam is a keen golfer, training in martial arts and a self-admitted foodie.

 

His experience of frontline technical support in Hi-Fi and his abilities in the studio to coax the very best musical performances make him a real asset to the company. Previously working for Naim/Focal. Sam thrives off demonstrating the possible depths of music, both sonically and emotionally. Expect exceptional customer focus and musical knowledge as he guides you through your dream Hi-Fi setup.

Sales Consultant

Chris Brown

Chris@martinshifi.co.uk

A graduate of the University of Hertfordshire with a degree in graphics, Chris Brown has always had a keen interest in audio. Despite his passion, financial limitations during his university years prevented him from fully exploring this interest. His career at John Lewis marked a turning point, igniting a desire to delve deeper into the world of audio.

Starting with a modest setup, Chris's audio journey rapidly evolved. Inspired by the iconic Nautilus speakers at Martins Hi-Fi, he became determined to expand his knowledge of home cinema systems. A subsequent role with Samsung at John Lewis provided invaluable experience in high-end electronics and cutting-edge technology, further fueling his passion.

Transitioning to the high-end vehicle sales industry, Chris developed a strong ability to understand and meet customer needs. His experience in this role refined his customer service skills and taught him the importance of building strong relationships. These skills, combined with his deep-rooted passion for audio and home cinema, make him a well-rounded candidate for a role at Martins Hi-Fi.

With a lifelong love of film, nurtured by his family, and a particular appreciation for vinyl, Chris brings a unique perspective to the world of home entertainment. His enthusiasm for audio and his ability to connect with people are evident in his pursuit of a career in the industry.

 

Installer/Programmer

Kevin Mayes

kevin@martinshifi.co.uk

With his knowledge of IT, Programming, CAD, etc, as well as the latest custom installation procedures and trends, Kevin has the all round skills and ability to maximise the potential of any project to the customers advantage.

In his spare time Kevin is a keen photographer, movie buff and of course Hi-Fi enthusiast.

Kevin says, “I try to do my very best to meet my customers expectations and I know good service makes all the difference.”

Installation Engineer

Paul Howard

Paul@martinshifi.co.uk

Paul has a passion for AV, after 9 years of on-site installation he opened his own dedicated Rack Building company.

Having a passion for the industry is a great help as technology changes so quickly its not just installation but dedicating many hours to training and accreditation.

Paul has completed his Rako training and is ready to bring some new style and inspiration to all of our future projects.

Welcome on board and we look forward to some beautiful racks and wiring.

Installation Engineer

Scott Crickmore

scott@martinshifi.co.uk

A hands-on and adaptable individual with a strong background in construction and a growing interest in technology.

With a two-decade career as a self-employed builder, working alongside my father and brother, I've developed a solid work ethic and a practical approach to problem-solving. While my experience lies primarily in construction, I've had the opportunity to collaborate on various projects with AV and smart home companies, gaining valuable exposure to the industry.

Keen to broaden my skill set, I recently completed my Cisco CCNA certification, marking my first step toward an IT career. However, with a two-year-old son, Teddy, my free time is occupied by fatherhood's joys.

A lifelong technology enthusiast, I'm particularly passionate about home cinema and enjoy the occasional vinyl listening session. When not spending time with family, I can often be found at the cinema or cheering on NCFC.

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